Black Bear Inn & Suites, Gatlinburg - Reviews, Rooms Options & Prices 2025

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About the Resort

1100 Parkway, Gatlinburg, Tennessee, United States of America, 37738

Black Bear Inn & Suites, located in the heart of Gatlinburg, TN, is a premier resort that offers stunning panoramic views of the Great Smoky Mountains. This resort is just 200 yards from the entrance to the Great Smoky Mountains National Park. Guests enjoy a variety of exceptional amenities, including an indoor heated pool and easy access to local attractions and dining options. The resort's unique location near natural beauty and its comfortable accommodations make it a popular choice for visitors seeking adventure or relaxation.

Location

Situated just steps away from downtown Gatlinburg, the resort grants easy access to popular attractions, shops, and restaurants. Guests can conveniently explore nearby natural landmarks and downtown events without hassle. The resort is also in close proximity to the Great Smoky Mountains National Park, making it an ideal base for those looking to experience the beauty of the outdoors.

Rooms

The resort offers a variety of accommodations, including Family Suites, Luxury King Suites, and Penthouse Suites, each designed to meet different needs. Family Suites feature two queen-sized beds and a comfortable sofa bed, while Luxury King Suites include a spa tub and gas fireplace. All rooms boast private balconies with gorgeous views of the mountains, ensuring a relaxing stay for all guests.

Eat & Drink

Guests can start their day with a complimentary continental breakfast featuring homemade meal options. The resort does not mention specific signature dishes, but there are various local dining options nearby that guests can explore. Dining options also include various eateries in Gatlinburg that provide a delicious selection of cuisines, making it easy to find a meal that suits everyone’s taste.

Leisure & Business

The resort offers an indoor heated pool, ensuring relaxation for guests year-round. Nearby, visitors can explore numerous hiking trails in the Great Smoky Mountains National Park, perfect for outdoor enthusiasts. The resort's central location provides unparalleled access to local attractions, including entertainment options like go-kart tracks and wildlife encounters, enhancing family fun during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Disability Access

Max:

4 persons

23 m²

Bed options:

2 King Size Beds

Heating

Fireplace

room details

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Queen Suite Disability Access

Max:

4 persons

28 m²

Bed options:

1 King Size Bed

Heating

Balcony

room details

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Queen Room

Max:

4 persons

23 m²

Bed options:

2 King Size Beds

Heating

Balcony

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Gatlinburg4300 ft

Airports

McGhee Tyson (TYS) 48.9 mi

Asheville Regional (AVL) 85.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The complimentary breakfast was great, featuring made-to-order omelettes and hearty biscuits and gravy, all prepared by friendly staff.” view full review

Easy Parking Access

“Parking at the hotel was a breeze! I parked my car upon arrival and didn't have to move it again, which truly enhanced my experience in Gatlinburg.” view full review

Cozy Balcony Retreat

“I loved having a balcony in our room that overlooked the entrance to Smoky Mountains National Park, making it a perfect spot for enjoying coffee in the morning.” view full review

Inviting Lobby Space

“The lobby, with its impressive fireplace and comfortable seating, gave a welcoming feel to the hotel, perfect for relaxing before our adventures.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers

Services

Housekeeping

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1100 Parkway, Gatlinburg, Tennessee, United States of America, 37738

Map view

1100 Parkway, Gatlinburg, Tennessee, United States of America, 37738

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

3900 ft

115 Historic Nature Trail

Gatlinburg Space Needle

2100 ft

611 Parkway

Souvenir shopping

3700 ft

Ski Elevator

Gatlinburg SkyLift Park

2100 ft

Amusement Park

Earthquake

3000 ft

Museums

Christ in the Smokies Museum and Gardens

2300 ft

576 Parkway

Anakeesta

4400 ft

424 River Rd

Mysterious Mansion

2500 ft

631 Parkway

Guinness World Records Adventure

3000 ft

650 Parkway

Ole Smoky Barrelhouse

2800 ft

716 Parkway # 37838

World of Illusions

2400 ft

Broadway Theatre

Sweet Fanny Adams Theatre

4500 ft

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

3300 ft

Nearby

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

1600 ft

Convention Center

Gatlinburg Convention Center

1200 ft

908 Parkway

Ripley's Haunted Adventure

1400 ft

Museums

Hollywood Star Cars Museum

1400 ft

919 Parkway

Amazing Mirror Maze

1200 ft

Gallery

Smoky Mountain Art Gallery

600 ft

Church

St Mary's Catholic Church

1100 ft

Airport Road/Cherokee Orchard Road Adjacent to Roaring Fork Motor Nature Trail

Noah Bud Ogle Cabin

1400 ft

Winery

Sugarland Cellars

400 ft

Museums

Gatlinburg Pinball Museum

1500 ft

800 Parkway

Ripley's Believe It or Not Gatlinburg

1700 ft

Church

Trinity Episcopal Church

1800 ft

742 Parkway

Gatlinburg First United Methodist Church

2000 ft

Ski Area

Ober Gatlinburg

1700 ft

1001 Parkway Suite 2

Ober Gatlinburg's Wildlife Encounter

700 ft

904 Parkway

Ripley's Moving Theater

1400 ft

Shopping Area

Tramway Mall

600 ft

Restaurants

Old Dad's

400 ft

1127 Parkway

LeConte Deli Ober Gatlinburg

700 ft

1001 Parkway Suite 2

Hot Diggitty Dawg

700 ft

968 Parkway Suite 14

Bearland Grill & General Store

2600 ft

305 Historic Nature Trl

Subway

2400 ft

223 Historical Nature Trail

Dunkin'

1600 ft

812 Parkway Ste 106 Ste 106

Baskin-Robbins

700 ft

815 Parkway Suite 2

Auntie Anne's

1900 ft

762 Parkway

Maypops

2000 ft

754 Parkway

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

7.2/10

Very good

Rooms

5.7

Location

8.8

Service

7.4

Dining

7.6

3.5/5 based on 847 reviews

#45 of 70 hotels in Gatlinburg based on Tripadvisor

Jane

United States of America, February 2025

7.0/10

I recently had a stay at Black Bear Inn & Suites in Gatlinburg, and while the location was fantastic, it did have its shortcomings. The staff were friendly and accommodating, which added a nice touch to my visit. However, the hotel felt quite outdated, and a few amenities, like the pool, were not as advertised. Overall, I enjoyed the convenience of being close to attractions but felt the accommodations could use some sprucing up. 🏞️🛌

Rooms

6.0

My room was clean, but the decor was outdated and could use refurbishment.

Service

8.0

The front desk staff were friendly and responsive, especially when we had to leave early due to Hurricane Michael.

Location

9.0

The location was perfect, right on the main road with easy access to restaurants and activities.

Dining

5.0

The breakfast was basic and didn't offer much variety, so it was a bit underwhelming for me.

Facilities

5.0

I was disappointed that the indoor pool was in a separate building and not heated as advertised.

William

United States of America, January 2025

8.0/10

I had a mixed experience at Black Bear Inn & Suites. The location was convenient, and I enjoyed the breakfast, especially the made-to-order omlette station. However, the room had several issues like no hot water and a leaking sink, which really impacted my stay.

Rooms

5.0

The standard hotel room met my basic expectations but was marred by problems like mould in the shower and bugs on the window sills.

Service

5.0

While the staff were friendly, my concerns about the lack of hot water and other issues didn't seem to lead to effective resolutions.

Location

8.0

The location was great, right on the Parkway near the Cherokee Grill, yet it felt relatively quiet, which I appreciated.

Dining

8.0

The breakfast was a highlight with varied options and a made-to-order station, making my mornings enjoyable.

Facilities

5.0

The hotel could use updates, particularly in the bathroom and decor, to enhance the overall experience for guests.

Michael

United States of America, January 2025

7.4/10

My stay at Black Bear Inn & Suites was enjoyable overall, thanks to the warm and welcoming staff. though the hotel could use some updates in terms of decor. The breakfast options were outstanding, especially the made-to-order omelets. I appreciated having a private balcony with my room, enhancing my experience. However, I did notice some areas in need of maintenance, which slightly detracted from the overall impression.

Rooms

7.0

While my room was clean and included amenities like a microwave and small refrigerator, it showed signs of aging, such as discolored wallpaper and a noisy refrigerator.

Service

8.0

The staff was exceptionally friendly and responsive, especially the gentleman who cooked eggs to order and ensured everyone had what they needed at breakfast.

Location

8.0

The hotel's location was excellent, just a short walk from various attractions and restaurants, making it very convenient for my trip.

Dining

8.0

The breakfast was the best part of my stay, featuring hot options that were fresh and delicious, which really improved my mornings.

Facilities

6.0

I enjoyed the indoor pool area, although I noticed it could use better upkeep to make it more inviting.

Michelle

United States of America, January 2025

7.4/10

I had a pleasant two-night stay at Black Bear Inn & Suites, enjoying the excellent location near the Smoky Mountains and a wonderful breakfast with made-to-order options. The staff were friendly and accommodating, which added to my overall experience. However, I noticed the hotel showed signs of wear and could use some updating, especially in the rooms.

Rooms

6.0

The room was clean and comfortable but could use some updating.

Service

8.0

Staff were friendly and accommodating, addressing requests effectively.

Location

8.0

The hotel is located directly on the Parkway, making it convenient for hiking and exploring nearby attractions.

Dining

8.0

The free breakfast included hot options like made-to-order omelets, which I really enjoyed.

Facilities

7.0

The indoor pool and outdoor fire pits were nice touches for relaxation during my stay.

Hans

United States of America, October 2024

8.4/10

I had a mixed experience at Black Bear Inn & Suites. The location was fantastic, with easy access to attractions and beautiful views from my room's balcony. However, the room showed some signs of wear, and there could be improvements in comfort. Overall, it was a decent stay, especially with the complimentary hot breakfast.

Rooms

7.0

The room had a lovely balcony with park views, but it could use updating and the mattresses felt average.

Service

9.0

The staff were consistently friendly and responsive, especially during breakfast service.

Location

10.0

Proximity to the Smoky Mountains National Park and local restaurants was a significant advantage. I enjoyed being able to walk to various attractions.

Dining

9.0

Breakfast was a highlight, featuring made-to-order omelettes and a variety of hearty options from friendly staff.

Facilities

7.0

The lobby had a warm, inviting ambiance with a cozy fireplace, though some areas seemed a bit outdated.

William

United States of America, October 2024

7.0/10

My stay at the hotel was enjoyable overall, with a cozy standalone cottage that I really loved. The location was walkable to downtown Gatlinburg, which was a big plus for my family. However, the rooms could definitely use some updates, and the service was a bit confusing at times. Despite these downsides, the friendly staff made the experience more pleasant.

Rooms

6.0

The room was a standalone cottage, which I enjoyed, but it could use some updating as there were stains on the carpet and discolored wallpaper.

Service

7.0

The staff was wonderful and very friendly, though there were some uncertainties about the booking process that could be improved.

Location

9.0

The location was perfect for my family's needs, being within walking distance to shops and restaurants in downtown Gatlinburg.

Dining

7.0

The dining options were okay, with some food being amazing, but others were just so-so.

Facilities

6.0

Facilities were decent but could use a bit of enhancement for a better overall experience.

Anne

United States of America, September 2024

6.2/10

I had a mixed experience at this hotel. The room was unfortunately not as clean as I had hoped; there was some leftover garbage from previous guests, and there was a strong odor. On the upside, the location is fantastic! The staff was friendly and helpful, particularly at breakfast. While the amenities were decent, I did find that the pool and breakfast could use improvement. Overall, it's a good spot, but there are definitely areas that could use some attention.

Rooms

5.0

The room had a strong odor and still had garbage from the previous guests.

Service

7.0

The staff was friendly and helpful, especially when making omelettes and eggs at breakfast.

Location

9.0

The hotel is conveniently located with easy access to activities in Gatlinburg without too much foot traffic.

Dining

5.0

Breakfast included omelettes, which were good, but overall, I would not recommend it.

Facilities

6.0

Facilities were okay, but I wouldn't recommend the pool.

Jonathan

United States of America, September 2024

7.6/10

I had a good stay overall, but there were definitely some ups and downs. The rooms were comfortable, but I struggled with noise and light seeping in at night. The service was notably friendly, while the location was super convenient for exploring the downtown area. However, I felt that I didn't get great value for the quality of the room. On a positive note, the facilities, especially the pool area, were enjoyable.

Rooms

6.0

The rooms were comfortable, but they were quite loud and let too much light in at night, which made it hard to get a good night's sleep.

Service

8.0

The staff was very friendly and attentive to our needs, making the experience more pleasant despite some issues.

Location

9.0

The location was very convenient, making it easy to explore all the downtown attractions.

Dining

Facilities

7.0

The facilities were decent, but nothing extraordinary. The pool area was well-kept and nice to relax in.

Julie

United States of America, July 2024

7.4/10

My stay at the hotel was quite a mixed bag. While the location was perfect for exploring the Smoky Mountains and Gatlinburg, the rooms left a lot to be desired in terms of cleanliness and upkeep. The staff, however, were incredibly accommodating and friendly, which made my experience more enjoyable. The breakfast was a highlight, but the overall conditions of the facilities were lacking. It did feel like I was overpaying considering the state of the room and amenities.

Rooms

5.0

The room looked dated and was not cleaned well, with peanuts and a crusty substance on the floor. I had to pay extra for a new room after raising my concerns.

Service

9.0

The staff were amazing—very friendly and understanding, especially when we decided to check out early after the first night. Breakfast was great too.

Location

10.0

The location was exactly what we wanted, close to Smoky Mountain Park and within walking distance to the town. It was perfect for enjoying the local attractions.

Dining

9.0

Breakfast was awesome with plenty of choices, definitely one of the best parts of my stay.

Facilities

5.0

The facilities felt quite outdated, and I had some issues with Wi-Fi and the signal. Overall, the amenities were not up to par.

Bert

United States of America, July 2024

6.6/10

I had a decent stay overall. While the location was fantastic with great nearby eateries, the rooms left something to be desired; they were a bit dark and missing some essential lighting. I appreciated the clean environment, but the service was a letdown with some issues at check-in, overshadowing an otherwise good experience. The breakfast was enjoyable, especially thanks to the friendly staff, although some amenities could use an upgrade.

Rooms

6.0

The room was clean, but it felt a bit dark and could really use a floor lamp next to the couch. It also lacked any external windows, which was surprising considering what I booked.

Service

5.0

The service experience was mixed. While they quickly changed my reservation to a better room, I faced some issues with check-in and there was an unfortunate incident with lost money from my purse.

Location

8.0

The hotel is located in a fantastic area, right across from Crockett's Breakfast Camp and next to Calhoun's BBQ. It’s very convenient for food lovers, although the hotel itself feels a bit outdated.

Dining

9.0

Breakfast was great overall. The guy making omelets was particularly friendly and ensured we had a good start to our day.

Facilities

5.0

The facilities could use some attention, particularly in terms of cleanliness and maintenance. The air conditioning needed some work, and the carpets showed signs of wear.